Hey all, do you all enjoy cruise 🚢 travel❓⁉️
SiennyLovesDrawing’s year 2024 1️⃣st trip #cuticutimalaysia & travel#overseas out from Malaysia via cruising through the Straits of Malacca 🌊 with Costa Serena 🚢💛 & Hwajing Travel & Tours Sdn Bhd (Hwajing Travel) 👋🏻🇲🇾
Hmm…This blog story she is gonna sharing about her 2️⃣nd cruise travel experience with some tips & observations 😉 ~ A 4️⃣D3️⃣N Cruise Travel Experience With Costa Serena 🚢 To Port Klang, Penang 🇲🇾 & Phuket 🇹🇭 recently. A Jan 2024 travel throwback😃😁
- Day 1️⃣ ~ Depart From Homeport ~ Port Klang Cruise Terminal (PKCT)
- Day 2️⃣ ~ Stop By @ Port Of Call ~ Swettenham Pier Cruise Terminal, Penang 🇲🇾, do stay tuned for SiennyLovesDrawing’s next blog post about things to do near this cruise terminal
- Day 3️⃣ ~ Stop By @ Port Of Call ~ Patong Jetty, Phuket 🇹🇭, do stay tuned for SiennyLovesDrawing’s next blog post about things to do at Patong Beach 🏝️🏖️
- Day 4️⃣ ~ Back to Homeport ~ PKCT
Still remembered her 1️⃣st cruise travel was so many years ago with her family members & formed part of her childhood memories. That’s really superb long 😲 & she already forgotten which cruise, hahaha 🤣😂
Costa Cruises is known for its European luxury cruising 🚢, while Hwajing Travel is a Southeast Asian cruise tour operator. Both joined forces 🤝🏻 to create history at PKCT, Selangor by designating it as Malaysia’s 🇲🇾 1️⃣st international cruise homeport to providing a cruise departure point for both domestic & international tourists
Hmm…The upcoming March 2024 Costa Serena cruise trips will directly to Phuket, Thailand with longer drop off duration at Patong Jetty & with a sea day. SiennyLovesDrawing 👩🏻😃 got jealous & at the same time feel happy for the March 2024’s cruise passengers as they’re having more time to explore Phuket, Thailand 🇹🇭
More info via 🌐 https://www.facebook.com/groups/525982973033085/permalink/695966979368016 for your cruise holidays booking ya 😃😁
Brief Story About Costa Serena 🚢💛
Costa Serena 🚢💛 is stretching 290m in length & weighing approximately 115K tonnes & able to accommodate up to 3,780 guests, wow 😲
Its cruise name Serena was intended to symbolise harmony & serenity. It was constructed by Fincantieri in Sestri Ponente, an industrial suburb of Genoa in Northwest Italy 🇮🇹 Yes ✅, Costa Serena is 1️⃣ of the oldest ships in Costa Cruises fleet, a Concordia-class cruise ship 🚢 for the Italian cruise line, Costa Crociere. It costs around 450 million Euros 💶 to build, entered service in 2007 & was renovated in 2022 to restore its classic Italian theme decoration. More info via 🌐 https://www.costacruises.com/fleet/serena.html
It has been moving around Asia 🌏 since May 2022 for various special chartered cruises by the respective local travel agents ie. Taiwan 🇹🇼, South Korea 🇰🇷 & India 🇮🇳 For Jan & March 2024, this cruise is being chartered by Hwajing Travel & homeport in PKCT, Selangor, Malaysia 🇲🇾 with 2️⃣N cruise to Penang, Malaysia 🇲🇾 & 3️⃣N cruise to Phuket, Thailand 🇹🇭 It’s available ✅ to board from Swettenham Pier Cruise Terminal, George Town, Penang for Jan 2024 only
SiennyLovesDrawing 👩🏻 was on board 🚢💛 from PKCT for a 4️⃣D3️⃣N ~ Port Klang ~ Penang ~ Phuket ~ Port Klang😃😁
PKCT is a dedicated homeport cruise terminal in Port Klang, Selangor, Malaysia 🇲🇾 & frequently being used by many international cruise lines including Genting Dream Cruises, Royal Caribbean, Star Cruises, Princess Cruises, Cunard Lines, Costa Cruises & Carnival Cruises etc. More info ℹ️ including latest parking 🅿️ rates via 🌐 https://www.portklangcruise.com
Ohh…She felt so proud to onboard with Costa Serena 👩🏻💖🚢💯
Why❓⁉️
Because she has read from news 📰🗞️ right before her cruise boarding of its recently Dec 2023 SHIPWreck RESCUE‼️ Costa Serena has successfully 💯 rescued a group of distressed shipwreck fishermen being spotted as the vessel sailed in the Arabian Sea 🚢🌊 West of the Indian coast, bravo 👏🏻👍🏻 Under the guidance of Commander Andrea Bardi, the ship immediately slowed down & then modified its course to begin the search & rescue operation of the shipwrecked fishermen. Read more via 🌐 https://www.facebook.com/100085124541953/posts/pfbid0EhUPGr6EBAZKE4njQt1Hu3bFuv1B4t5rW1gZ8VHHHuK2yvDg2tjDqNCD1dWEhN4Vl/
Before her cruise 🚢 boarding, SiennyLovesDrawing has actually read lots of unpleasant experiences shared from earlier passengers from 1️⃣st & 2️⃣nd cruise trips. She departed on 22 Jan, the 3️⃣rd trip with a mixed feeling
Do continue to read on her cruise experience with Costa Serena🚢💛, the only vessel ~ Italy🇮🇹-based Costa Cruises currently sailing in Asia 🌏
Its cabin with exquisite craftsmanship details that makes all its cruise passengers feel like they are on an Italian vacation by entering the time & space of ancient Rome 🇮🇹 Some of its facilities include,
- 2️⃣ Dining rooms @ Deck 3 & 4 offers 🆓 meals ~ Cruise passengers to order & serve to table
- 1️⃣ Buffet restaurant @ Deck 9 offers 🆓 meals ~ Cruise passengers to queue & select own food
- Specialty restaurants ~ Cruise passengers to self pay & dine in
- Lounges & bars ~ Cruise passengers to self pay & dine in
- Theatre
- Open Casino @ Deck 5 ~ Kids allow to enter as it’s with open concept
- Kid’s pool, jacuzzi pool, swimming pools with sea water & whirlpools ~ 🆓 life jackets 🦺✅ are available for kids. Do bring own goggles 🥽 to protect eyes from sea water swimming
- Water Slide ~ Limited opening hours due to safety reason from the strong wind while cruising
- Spa & beauty salon ~ Cruise passengers to self pay to enjoy treatment services
- Gymnasium, Sauna & Steam room
- Jogging track 🏃🏻♀️🏃🏻♂️🏃🏻
- Basketball🏀 court/ football field⚽🥅 ~ With a net to prevent ball from fly out to the sea 😆
- Disco
- Duty 🆓 shops ~ During SiennyLovesDrawing’s recent cruise time, only limited shops open, she was told by the cruise crews that all will start operation in March 2024 cruise trips
- Library ~ Limited books collection. Cruise passengers allow to borrow books 📖📚 & read in own cabin & with easy return books to customer service counter if library is closed
- Chapel 💒
- Squok Club: Complimentary 🆓 admissions for toddlers, kids & teens aged between 3 to 17 years old to enjoy this kids club at sea with various of activities & workshops. Kids below 3 years old must have an adult accompany together
More info via 🌐 https://sites.google.com/view/costaserena-hwajing/home & 🌐 https://www.cruisemapper.com/ships/Costa-Serena-667
Immigration Control 🛂
SiennyLovesDrawing & her travel mates 👩🏻🧑🏻🤝🧑🏻👭🏻👫🏻 have experienced an expected long queue at PKCT, Selangor & Swettenham Pier Cruise Terminal, Penang
Reason being the existing Malaysian immigration control 🛂 capacity actually sets at 1.5K passengers, so this Costa Serena cruise 🚢💛 with approximately 3️⃣K passengers exceeded its existing capacity
So, it’s a 🆕 milestone achievement by PKCT & Swettenham Pier Cruise Terminal, Penang to increase ⬆️ its immigration control capacity moving forward to receive more international cruises then. SiennyLovesDrawing felt that this capacity challenge can be improved & greater managed by opening up more counters, properly labelled the separate fast lane for senior citizens 👨🏻🦳🧑🏻🦳, wheelchair passengers ♿️ & parents with young baby & strollers 👶🏻 etc.
With her 2️⃣ backpacks 🎒🎒, she doesn’t need to drop off her luggage before boarding in to cruise
If you’re with big luggage 🛅🧳, you’re required to drop off your luggage at a specific lane before cruise boarding. She was warmly welcomed 🤗 by friendly cruise crews at jetty entrance after her immigration control & felt lucky 🍀 that night as her long queue was moving fast to pass through immigration 🛃🛂 & then on board into Costa Serena 🚢💛
Facilities Available ✅ For Wheelchairs Accessible & Baby Strollers
This cruise 🚢 has barrier-🆓 facilities available ✅ & special priority to getting on & off the cruise, this provides great 💯👍🏻 convenience for its wheelchairs passengers & young baby parents. Yes ✅, it’s especially smooth in pushing the wheelchairs & baby strollers during the whole cruise journey through its planned facilities & she has observed that the cruise crews are very enthusiastic helpful to assist those in need
During the progress, she has seen in her own eyes that a helpful cruise crew actually helped a wheelchair passenger right in front of her to board into the Deck3️⃣ entrance, bravo & well done👏🏻💯👍🏻
Boarding & Check-In 🪪 To Cabin
After boarding, she checked-in straight to her air conditioning ocean view cabin with her roommate 👭 Both love 💖 the spacious & comfy ocean view classic 🪟 cabin with twin beds 🛏️🛏️, sofa 🛋️ , dressing table, toilet 🚽, hot shower 🚿, kettle etc. It’s like a vacation on a FLOATING CUM SAILING RESORT ⛵️🚢 itself. Her roommate enjoyed her comfy remote working time inside the cabin 👍🏻 during the cruising journey as she has work dateline to commit
Personally, she appreciates the properly designed cabin for all its cruise passengers to unpack respective luggage for a comfy stay on board. Yes ✅, feel at home 🏡 while cruising eg. The big wardrobe (After unpack, can store the luggage inside to save cabin space), proper toilet rack, dressing table, hair dryer etc.
Hmm…She is unsure whether can request to borrow for iron on board 🤔 or not…Alternatively, pack wrinkles 🆓 clothing on board ya 😃
Packing checklist📌: Must bring passport & a copy of your passport page (Reason being your passport will be collected while on board), credit cards 💳, foreign currency eg. USD 💵 & Thai Baht, own toothbrush & toothpaste, international travel adapter, reusable water bottle, personal medicine 💊, health supplements, hand sanitizer & face masks 😷 Pack a long sleeve 🧥/ cardigan, scarf 🧣 with thin, light & versatile clothing suitable for both comfy casual & formal occasions.
For Muslims travellers, suggest to pack a manual compass so to determine Kiblat direction to fulfill daily prayer 🤲🏻 SiennyLovesDrawing has observed a small group of Muslims cruise passengers gathered & did a prayer session together at open deck
Reminder 📌 : Always remember to carry all your own important belongings. Do not pack them in your drop-off luggage 🧳
Costa Card 📇, Costa Cruise App 📲 & Daily Newsletters 📰
Highly recommended all cruise passengers to download Costa Cruise App 📲 before on board. Then, once received Costa Card in the cabin, can right away log in with Costa Card no. & Personal ID to receive all updates & information ℹ️ while on board, very useful convenient 👍🏻 Moreover, you can keep updated with all happening on board, including communicate with your other friends / family members with the chat function in this app without having to purchase any WiFi package
Costa Card actually serves as your personal ID & with e-wallet functions. Cruise passengers can registered their credit card 💳 to it by using the self service kiosks or credit a minimum deposit of 💲USD150 to it at its customer service counter to enjoy shopping 🛒🛍️ for goods & services while on the cruise
From SiennyLovesDrawing’s cruise experience 👩🏻💖🚢, it’s very important to read 📖 & digest all information given through daily newsletters 🗞️ (Available✅ in English, Mandarin & Korean) delivered to cabin mailbox 📬 everyday or through Costa app 📲
So that, you are aware the embarking time, disembarking time, dining time, operating hours of cruise facilities, latest updates & activities happening on cruise, including the operation hours of all facilities👍🏻
Muster Assembly Drill for Emergency Evacuation 🧯🔥
Ohh ya…All cruise passengers must attend this drill practice (7️⃣ short blasts & 1️⃣ long blast) when on board with Costa Serena on the 1️⃣st day, it’s similar to flight safety instructions on a plane ✈️ ~ Compulsory attendance required ✅
It’s a compulsory physical activity when all guests must practise assembling at a given location that has been designated as the meeting place in the event of an emergency & how to wear the safety jacket 🦺 It also brings awareness to all cruise passengers the respective emergency route to the meeting place from own cabin or from restaurant more smoothly & calmly in the event of an actual emergency
Drinking Water 🚰
There are 2️⃣ bottles of 1.5ml mineral water in each cabin for 4️⃣D3️⃣N cruise stay & she was told it’s under sponsorship by Hwajing Travel for all cruise passengers
Yes ✅, it’s not enough, so cruise passengers can opt to boil own drinking water with the electric kettle provided in cabin. However, be careful because if the kettle is spoiled from your usage, a penalty in USD 💵 will be charged ya 😂 All being noted in the notices when you’re checked in to your cabin
Alternatively, you may purchase mineral water on board in USD 💵 ya
She noted some passengers actually restocked their drinking water from Penang, however don’t over restock as it may be stopped at baggage check counter when boarding back to cruise to continue cruising journey to Phuket 🇹🇭
If you wish to refill water at restaurants, please remember to use a clean glass to refill to your bottle for hygiene reason ~ Stay safe & healthy for your own self & others
Toilet 🚽 & Shower 🚿
Her cabin’s toilet with shower room is functioning well 👍🏻, clean & without unpleasant smells as she has read from the earlier cruise passengers’ comments
Yes ✅, she is lucky 🍀
She enjoyed the hot shower ♨️🚿 so much though at 1️⃣st she was not used to control with its hot vs cold water control, subsequently just fine 👍🏻
Ohh ya…Do be careful because if the toilet 🚽 is spoiled from your usage, a penalty in Euro 💶 will be charged ya 😂 All being noted in the notices when you’re checked in to your cabin
Pillow & Bed 🛏️😴
SiennyLovesDrawing 👩🏻 actually read about some bed bugs complaints & worried before her boarding. Luckily she doesn’t experienced it 🤞🏻
She had good sleep 😴 throughout her cruise stay, just that the pillow is slightly too flat for her…Perhaps the waves 🌊 making her tune in to sleep 💤😴 much easily
Plug 🔌 Point
There are 2️⃣ USB ports & a plug 🔌 point for charging devices with international travel adapter. So, do remember to pack along your travel adapter
Do take note that the electric 💡⚡ voltage supplies for cruise maybe different, so it’s important to note the voltage limitations to avoid spoil your electric devices. Her room mate has spoiled her hair straightener just after a single use on board ya…😢😭
WiFi
No 🆓 WiFi on cruise, except for you’re using Costa Cruise app 📲 on board. As shared above, you can stay updated with all happening on board & communicate with your other friends / family members on board with the chat function in the Costa Cruise app without having to purchase any WiFi package, yes ✅, the cruise 🆓 WiFi keep this app connected ya ☺️
Alternatively, you may bring along your own walkie talkie to stay connected with your family members & friends then
If you’re in need to stay connected while cruising to complete work, you may sign up for the suitable WiFi package offered on board at its customer service counter
In fact, it’s a good way for all passengers to do a social detox & practice mindfulness while enjoy 💯 cruise holiday without purchase a WiFi package
SiennyLovesDrawing 👩🏻 went to customer service @ Deck 3 for her paid WiFi ~ Social Package ie. For usage of WhatsApp, FB, IG, Kakao, LinkedIn, Pinterest, Snapchat, Telegram, Threema, TikTok, Tumblr, Twitter & WeChat while on board for the whole cruise trip
Overall her experience of using the WiFi on board was smooth & fast💯👍🏻 If cruise sailing middle of the sea🚢🌊 at times may resulting a weaker connection
Sunrise & Sunset 🌅
SiennyLovesDrawing 👩🏻💖 especially loves her time spent at open deck to enjoy lovely windy 🌬️🍃 me time with panoramic sea view 😍🌊, though ended up with messy & slight tangled hair 😆, sunrise & sunset moments 🌅 during her cruise journey with Costa Serena 🚢💛
Hmm…Though the weather on board at cruise maybe unpredictable, could be grey sky, thick cloud ☁️ & may no have beautiful clear egg yolk orangy sunrise or sunset 🌅🚢💛 from early wakeup or long wait, however that’s the 🆓 excitement to enjoy ya 😃😁
Cruise Activities On Board
There’s so much to do while on board 🚢 for all age groups that there will be no dull moment in the day at all ya 😃😁
Innumerable activities, workshops & games going on throughout the day at multiple places in the cruise. She never ran out of things to do ~ Healing at upper deck by just enjoy the panoramic sea view & do nothing, workshops & activities, board games & reading 📖 at library, dance floor, party 🥳🎉 time, theatre 🎭 performances, casino 🎰 , sports etc.
Guess what❓⁉️
SiennyLovesDrawing enjoyed her participation to learn Italian language, DIY Italian hair accessories, DIY Italian face mask, DIY origami paper basket etc. So much fun learning & connect with other passengers💖💯👍🏻
Her travel mates & herself enjoyed most the night party dance floor at Apolo Grand Bar, the amazing happy vibes gathered with other passengers ya 😃😁
Royal High Tea
SiennyLovesDrawing & her roommate 👭🏻 really enjoyed the Royal High Tea selections with 3️⃣ mini trays of delicate exquisite both savoury & sweet finger foods. It’s priced at 💲USD12 per set for 2️⃣pax, absolutely affordable 💯👍🏻
She highly recommended this high tea set as personally she especially enjoyed max the great 👍🏻 tasting of delicious 😋🤤 Italian cheese snacks, the mini 2️⃣nd tray
Italian Gelato @ Gelateria Amarillo, Deck 5️⃣
A must try Italian gelato especially these 2️⃣ flavours ~ Pistachio & Musang King durian. Pistachio is well known local produce of Italy. Musang King actually is a special Malaysian flavor created by Hwajing Travel team & then become the best seller ya 😋💯
Also it serves a variety of many other gelato flavors 🍦, waffles 🧇 & milkshakes 🥤
🆓 Meals On Board ~ Buffet & Fine Dine
This cruise is halal certified ☪️✅, so absolute Muslims friendly
With the cruise fee paid, there are 3️⃣ restaurants to enjoy 🆓 meals on board ie. Breakfast , lunch, tea time & dinner
SiennyLovesDrawing & her travelmates enjoyed the daily buffet breakfast & lunch served at the restaurant on Deck 9. With expected & unavoidable long queue, so suggest to go with a group of family members or friends & each take charge to queue at different lanes ie. Book dining table, queue for coffee/ tea ☕, queue for foods, queue for dessert, yogurt & fruits, then enjoyed together gather. Once finished, queue again to refill more foods. Ohh ya…Must enjoy the tasty delicious 😋🤤 spicy sambal which specially created & prepared by Hwajing Travel team 💯🇲🇾👍🏻
While fine dine dinner 🍽️, suggest to wear formal & enjoyed the unlimited orders of the menu served. Do refer to your Costa card for the assigned restaurant & allocated time slots. Please remember to be punctual or do not be late. If later than 20mins from the allocated time slot, you may experience cancellation of your fine dine slot by the restaurant. They have the right to be fair & to cancel your slot if you’re late because they have other cruise passengers to serve at the next time slots ya
SiennyLovesDrawing & travelmates especially enjoyed the last night fine dine dinner with lobster 🦞 served. So fresh & tasty to enjoy, she has ordered twice the lobster main course, a happy satisfied tummy
Ohh ya…Must enjoy the appetizer ie. Italian bread & buns with vinegar & olive oil dipping, also desserts, all so so good & addictive 💯😋🤤
Surprisingly delicious lamb rendang served too👍🏻
Room Makeup
Overall with good 👍🏻 hygiene & cleanliness with helpful friendly cruise crew who will automatically make up cabin everyday even though without the signage “Makeup Room” signage at cabin door 🚪Her roommate & herself forgot to put up the signage yet their room nicely being cleaned everyday for a comfy stay
It’s safe 💯 as SiennyLovesDrawing 👩🏻 has observed that her personal belongings remained untouched from the room makeups ya ☺️
Last Day (Day 4️⃣) With Early Checkout From Cabin
All cruise passengers are required to check out early from respective cabins on the last day. Not to worry as there will be assigned places as luggage storage to keep respective luggages after cabin check-out
From SiennyLovesDrawing’s own experience, after she dropped off her luggage, she went to join some cruise activities, enjoyed meals at 🆓 restaurants & enjoyed sea view with sea breeze at open deck & then theater to enjoy movie shown before disembarking from cruise
Please be considerate & do not occupied seats in restaurants/ cafes to allow other cruise passengers have seats to dine in for their meals
Overall, though it’s not a 💯% perfect cruise travel, SiennyLovesDrawing actually enjoyed very much her cruising with Costa Serena 🚢💛
With almost full cruise capacity, it’s unavoidable to experience long queue for cruise boarding at cruise terminals & for foods during meals time. Instead of complaining & other cruise passengers greediness to spoil her holiday mood, she told herself she wanna enjoys her cruise holidays. She has learnt that cruise is a destination not a transportation & realized that she was with an expectation mismatched at the beginning ie. Her disappointment with short drop off duration at Phuket & she doesn’t get to visit to the 2️⃣ destinations ~ Phuket Old Town & Big Buddha that she wishes to visit. She enjoyed her participation to attend various workshops & activities on board & gained opportunities to learn Italian language, DIY Italian hair accessories, DIY Italian themed face mask 🎭 & many more without having to fly to Italy ✈️🇮🇹☺️
Moreover, from her observation during her cruise journey, she felt sad 😢 to note that main reason that triggers unpleasant complaints & comments raised was due to some cruise passengers didn’t follow the cruise rules/ instructions, didn’t read the daily cruise newsletters, being self centred, selfish, greediness & with fixed mindset that “I’m the payer so I’m the King 👑” etc.
For example, she has observed a cruise passenger purposely stand at queue to wait for more prawns 🦐🦐 refills during 1️⃣ of the buffet lunch. Once refills, each took more than their own portions, in fact almost the whole tray 😳, so other passengers in the queue just queue long because of someone’s greed. SiennyLovesDrawing 👩🏻 actually saw in her own eyes that a young couple with a plate of a big mountain of prawn shells, nothing else, meaning this couple had a prawn buffet, not a buffet meal. Sigh…Why not be considerate & be kind, you love prawn, so do others. Just take your portion to enjoy 1️⃣st & then queue again if you love to enjoy more, so that others get to enjoy too. Perhaps the restaurant’s crew can consider to place 2 prawns in a small plate each as a portion for a passenger & request each passenger to take only a small plate as a way to better manage & control this kind of greed situation
Another example was during the last day where all passengers were required to check out earlier so the crews could prepare for the next batch of passengers on board. Many passengers actually sat down at restaurants with their luggages & without dining in or perhaps they’ve finished & just continue occupied the seats till disembarking to go home 🏡 But many cruise passengers actually hungry & need the table & chair to dine in. Supposedly restaurant crews manage these crowds by directing them to theatres or other common areas instead to vacant more dining space for passengers that wish to dine in
So, let’s us all be a considerate & responsible travellers 💯 so all can enjoy travel journey happily ya 🤗☺️
Most of all, stay informed by checking out all cruise daily newsletters/ updates, judge rationally & don’t let other unpleasant comments/ complaints stop you from a happy cruise holidays ya 😃😁
Personally, SiennyLovesDrawing 👩🏻💯👍🏻 highly recommended Costa Serena cruise holiday 🚢💛 as it’s budget friendly, family friendly & Muslims friendly to gain Italian art & culture
Do check out Sienny’s Travel~CostaSerena TikTok collection via 🚢💛📹🌐 https://www.tiktok.com/@siennylovesdraw/collection/Sienny’s%20Travel~CostaSerena%F0%9F%9A%A2-7330369009860971266, also Sienny & Costa Serena XHS Board via 🚢💛📹🌐 https://www.xiaohongshu.com/board/65bb12f8000000001202c55c for your cruise holiday planning ya 😃😁
Website 🌐: https://sites.google.com/view/costaserena-hwajing/home
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