Yeah‼️ SiennyLovesDrawing 👩🏻💕😋 would like to share that Shopee🧡 empowers its sellers to customise products for Malaysians
Yes ✅, local handcrafted products gain traction online 👏🏻👍🏻💯 NOW with Shopee 🧡
#ShopeeSapotLokal sellers, Lampu Cherita & HomeDecoStore, are deeply motivated by their most important asset: their customers. Their dedication to crafting personalised designs & exceptional service has earned them a loyal customer base, while shaping the rise of value-based Malaysian businesses online
They leverage interactive Shopee 🧡 features like Shopee Seller Chat, Shopee Live & Shopee Prizes games to engage customers in 2️⃣-way feedback, understand values & interests
Mr Mohd Zaid Othman 👨🏽💼, the founder of Lampu Cherita*, understands Malaysians’ desire for high-quality candles 🕯️ similar to international brands, but at more affordable prices. He handcrafts locally-sourced 💯% soy wax & environmentally friendly candles from as low as RM7️⃣. Zaid actively engages customers through Shopee Seller Chat to provide personalised recommendations & explanations about how various scents can be incorporated in their day-to-day lifestyles. This customer-centric approach has earned Lampu Cherita a rating of 4.9 stars from 19K reviewers & gained 23K followers since opening his store on Shopee 5️⃣ years ago
*Lampu Cherita’s Shopee store via 🛒🛍️🌐 https://shopee.com.my/lampucherita
To keep up with demand, Zaid enlists his family’s help & hires 2️⃣ part-time staff. They meticulously hand-pour & custom-create 50 to 100 candles 🕯️ every day from their home-based operations in Cheras. Lampu Cherita’s best-selling line (which has sold close to 30K units) the Scented Candle 200ML, includes a range of Malaysian-inspired scents such as Klasik, Pandan 🌱, Lychee, Coconut 🥥 & Lime Basil Mandarin 🌿
“4️⃣ years ago, when I couldn’t afford expensive candles, I embarked on a mission to offer the best candle experience to fellow Malaysians without breaking the bank. Using 💯% soy wax sourced from Selangor & Kuala Lumpur, I offer top-quality products at the most affordable prices. From my interactions with customers through Shopee Seller Chat, I firmly believe Malaysians are ready to embrace local products that rival international brands in both quality and value. Thanks to Shopee 🧡, I have the platform to reach more Malaysians, & with the invaluable dedication of my talented staff, my business grew ten times. Together, we take pride in crafting high-quality, affordable candles that align with Malaysians’ preferences,” says Mr Zaid 👨🏽💼
Mr Edward Wong, the owner of HomeDecoStore**, discovered the potential of his current hero product, the mini sejadah (prayer mat) by listening to invaluable feedback from his Muslim staff. They highlighted the high demand (but scarcity) for high-quality and affordable options in this category to him. Since launching the HDS Sejadah Muka two months ago, it has rapidly become HomeDecoStore’s best-selling item. Steady demand and bulk purchases up to 10 thousand pieces within two to three weeks are often for special occasions like kenduri (banquet/feast) door gifts
**HomeDecoStore’s Shopee store via 🛒🛍️🌐 https://shopee.com.my/homedecostore
“I believe what sets me apart from other sellers is the fact that I create my own unique sejadah designs. I ask customers about their favourite designs & application preferences whenever I engage them on Shopee Live. These valuable inputs inform how I tailor the prayer mats while respecting religious sensitivities. In addition, I get to showcase the products in a 360 way on Shopee Live, enabling me to close deals on the spot. The inclusion of game features like Shopee coins & the Spin the Wheel is crucial in retaining customers’ engagement &0 rewarding them to drive loyalty,” says Mr Edward 👨🏻💼
Mr Edward’s 👨🏻💼 commitment to offering relevant products, benchmarking competitors’ offerings & sourcing from trusted suppliers has earned HomeDecoStore a loyal following of over 34K customers on Shopee 🧡. He has also garnered 4.9 stars rating from over 10K reviewers & maintained outstanding Chat Performance of 💯% within minutes for 4️⃣ years
Lampu Cherita & HomeDecoStore have successfully matched the values of their Malaysian customers by playing to local preferences in their innovative candle scents & prayer mat designs
Proactive customer engagement that encourages dialogue & live interactions on Shopee’s 🧡 platform, has allowed them to grow their local businesses & include downstream suppliers in the economy. Their passion for preserving Malaysian heritage shines through in their offerings that provide affordable options serving local needs
Note: Value based sellers: Sellers who match the values of their customers (especially customers who shop with purpose online)
As an handcrafted products lovers & a frequent online shopper with Shopee 🧡🛒🛍️, SiennyLovesDrawing feels that it’s truly inspiring stories about the evolving landscape of purposeful consumerism & the rise of value-based buying preferences, told through the success story of these 2️⃣ #ShopeeSapotLokal sellers, Lampu Cherita & HomeDecoStore
She agrees 💯 that it’s absolutely important for all handcraft sellers to be able to showcase their items online for exposure & generates greater sales 👍🏻
Bravo to Shopee🧡 for taking great 👍🏻 efforts to support local Malaysians handcrafted entrepreneurs 👏🏻🙌🏻💯👍🏻
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