ABX Express rebrands to KEX Express 🧡 , now offers delivery to domestic & international destinations
KEX Express 🧡 even offers digital Cash on Delivery (COD) & digital Freight on Delivery (FOD) options for its customers
Yeah‼️ SiennyLovesDrawing 👩🏻 would like to share that ABX Express is now rebrands to KEX Express 🧡 in Malaysia 🇲🇾 & this express delivery 🚚📦✉️ company is now offering a set of robust international destination options on top of its existing domestic routes
KEX Express 🧡 is the rebranded entity of ABX Express, the courier service provider 🚚📦✉️ which has operated for 38 years in Malaysia 🇲🇾
KEX Express 🧡 is now offering a full range of express delivery services for both existing & potential customers with its international & domestic routes across Malaysia 🇲🇾 ie. As 1️⃣ of the widest coverage networks in East Malaysia within the express delivery industry 📦🚚✉️🌏
Incorporated in 1984 in East Malaysia, ABX Express is a homegrown brand that specialises in last mile delivery within the domestic express market. In 2015, the company became part of Kerry Logistics Network (KLN), the largest Asia-based international logistics company listed on the Hong Kong Stock Exchange
“This rebranding exercise is an important milestone for us, as it’s a culmination of the part we play under the banner of Kerry Logistics Network (KLN), as well as its strategic investment & cooperation with SF Group last year. This combination gives KEX Express immediate access to KLN’s extensive global network & a full- fledged international express set of offerings with particular strength to China 🇨🇳 & Intra-Asia 🌏” said Mr Richard Lui 👨🏻💼, the Senior General Manager of KEX Express Malaysia 🧡🇲🇾
KEX Express 🧡 now offers international express delivery services 🚚📦✉️🌏 to more than 225 countries from Malaysia 🇲🇾, immediately available to existing credit account holders as well as walk-in customers at any KEX Express retail branch nationwide
“Combining the experience we have garnered from serving Malaysians since 1984, with the wide network of the KLN Group, we at KEX Express aim to be the trusted logistics partner to all Malaysians, providing hassle-free & seamless express delivery 🚚 services for all businesses, as well as for personal delivery needs to both local & international destinations.” added Mr Richard Lui 👨🏻💼
KEX Express 🧡 boasts over 700 service touch points nationwide, with over 3K employees 👭🏻👬🏻👫🏻🧑🏻🤝🧑🏻 serving the express delivery needs of Malaysians. At present, KEX Express has 1️⃣ of the widest coverage network in East Malaysia within the express delivery industry
“As a company that constantly listens to our customers, KEX Express 🧡 subscribes to a culture of openness to evolve & to innovate. This means that we would have to have our finger on the pulse of the needs of our customers at all times as we strive to embrace consistent operational excellence & efficiency in everything we do when serving our customers,” said Mr Richard Lui 👨🏻💼
Service consistency at KEX Express 🧡 is highly correlated with asset investment in the company. According to Mr Richard Lui 👨🏻💼, the company has invested heavily into hub automations, IT infrastructure & team expansions in the last 5️⃣ years
“At the moment, we provide customisation of services to our key customers. This is in line with our aim to consistently work with our customers as they grow their businesses. Moving forward, we at KEX Express will continue to identify, implement & scale innovative ideas that meet customers’ changing needs & preferences.” added Mr Richard Lui 👨🏻💼
According to Mr Richard Lui 👨🏻💼, KEX Express 🧡 will focus on these 3️⃣ areas as part of its commitment to serve Malaysians better through its international & domestic express delivery services 🚚📦✉️🌏
Digital Cash on Delivery (COD) & Digital Freight on Delivery (FOD)
- KEX Express 🧡 is the 1️⃣st to introduce these cashless options within the local express delivery space
- Digital COD enables the receiver of any parcel 📦✉️ to make payment for the product using a cashless payment upon the arrival of the parcel
- Digital FOD, on the other hand, enables the receiver of any parcel to make payment for their shipping fee using a cashless payment upon the arrival of the parcel
- There is no minimum parcel quantity requirement for customers to choose this option of payment. All walk-in customers 🚶🏻♀️🚶🏻♂️🚶🏻 are welcome to use this offering at their nearest KEX Express 🧡 store
Seller Centre
- The Seller Centre is an all-in-one shipping platform dedicated to sellers
- It integrates KEX Express’ 🧡 online shipping portal (Smartship Web) & customer service support to selected KEX Express 🧡 account holders on matters related to their shipping needs (e.g. booking, parcel collection, label printing, shipment track & trace & billing enquires etc)
- This is to enable a more seamless O2O (Online to Offline) experience for all KEX Express 🧡 clients
Route Optimisation
- KEX Express 🧡 is in the process of optimising its fleet delivery routing system by using algorithms & big data
- Best delivery routes are calculated according to travel distance & traffic conditions using cloud technologies
- This streamlines the route-planning process, while providing more efficient & timely deliveries to all KEX Express customers
This rebranding exercise would see the 🆕 KEX Express logo being used in all materials, including the KEX Express 🧡 storefronts nationwide as well as on the more than 2.5K trucks 🚚🚛 which operating daily nationwide Malaysia 🇲🇾
Not to miss the promotional rates to many popular domestic & international destinations by KEX Express 🧡 in conjunction with its rebranding exercise
Let’s start sending your documents & parcels 📦✉️ with KEX Express 🧡 ya
KEX Express 🧡 Rebranding Promotions
(I) Domestic delivery (Promo starts on 1 Nov 2022)
~ Send items from East Malaysia & West Malaysia with fee starting from RM4.99 only. Available to 1️⃣st-time customers. Do visit any KEX Express drop-off point near you. Terms & conditions apply
(II) International delivery (Promo starts NOW)
~ Enjoy attractive rates to China 🇨🇳, Singapore 🇸🇬, Taiwan 🇹🇼, Macau 🇲🇴, Hong Kong 🇭🇰 & many more international destinations. Do visit your nearest KEX Express parcel shop/ touch point
Do check out TikTok clip captured on how KEX Express 🧡 has resolved SiennyLovesDrawing’s concern in sending & receiving her international & domestic parcels 📦 & documents ✉️ via 📹🌐
Website 🌐: my.kex-express.com
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